Delivery and Returns
We offer FREE delivery for orders over $100 Australia wide. Orders over $100 will need to be signed for on delivery. We use Australia Post and we aim to post orders within 3 business days. Should you require an order urgently please contact us and we will do our best to get it to you in your required time frame.
All orders under $100 will incur a delivery fee of $9.95.
We now offer Express delivery for a small surcharge to ensure you have the fastest possible delivery option.
We currently do not ship outside Australia. However, if you have a specific request from outside our region please let us know.
We understand that choosing the perfect item is a big decision and we want our customers to be completely satisfied with their purchases.
We are therefore happy to offer returns on items for change of mind.
We ask that you contact us and advise if you would like to return an item within 5 days of receiving the item before posting back to us. Once your return is approved we then ask that you pack the item securely and post the item at your expense to our Canberra address for a refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days Please remember it can take some time for your bank or credit card company to process and post the refund too.